Frequently Asked Questions
Everything you need to know about your Aquascaping Express order.
What is the typical shipping time for my order?
We offer standard shipping which typically takes 3-5 business days within the continental US, and expedited options are available at checkout.
What is your return policy for apparel?
We accept returns on all unworn, unwashed items with original tags attached within 30 days of purchase for a full refund or store credit.
How do I ensure I select the correct size?
Please refer to our comprehensive Size Guide located on each product page, which includes detailed measurements in both inches and centimeters.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary by location and are calculated during the checkout process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure shopping experience.
How can I track my package once it has shipped?
Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status in real-time.